Privacy Policy

1. Protection of personal data under the LOPDDD

Gestio I explotacio Pins SL, hereinafter THE COMPANY, in accordance with current regulations on the protection of personal data, informs you that the personal data collected through the forms on the website: hostalaltoaragon, hereinafter WEBSITE, are included in the specific automated files of users of THE COMPANY’s services.

The collection and automated processing of personal data are intended to maintain the commercial relationship and carry out information, training, advisory and other activities related to THE COMPANY.

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

THE COMPANY adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user may exercise, at any time, the rights of access, objection, rectification and erasure recognised in the aforementioned Regulation (EU). The user may exercise these rights by sending an email to: info@hostalaltoaragon.s

The user declares that all data provided by them are true and correct, and undertakes to keep them updated, notifying THE COMPANY of any changes via email at: info@hostalaltoaragon.es

2. Purpose of the processing of personal data:

For what purpose will we process your personal data?
At THE COMPANY, we will process your personal data collected through the Website for the following purposes:

In the event of contracting the goods and services offered through the WEBSITE, to maintain the contractual relationship, as well as to manage, administer, provide information, deliver and improve the service.

Sending information requested through the forms available on the WEBSITE.

Sending newsletters, as well as commercial communications regarding promotions and/or advertising related to the WEBSITE and the sector.

We remind you that you may object to the sending of commercial communications by any means and at any time by sending an email to the address indicated above.

The fields in these records are mandatory, and it will not be possible to carry out the stated purposes if these data are not provided.

3. How long will the collected personal data be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or until you request their deletion, and for the period during which legal liabilities may arise from the services provided.

4. Legal basis:

The processing of your data is carried out on the following legal bases:

The request for information and/or the contracting of services, the terms and conditions of which will always be made available to you prior to any potential contracting.

Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, and if you agree, you may accept through a statement or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your data, or if you provide them incorrectly or incompletely, we will not be able to process your request, making it impossible to provide you with the requested information or carry out the contracting of services.

5. Recipients:

The data will not be disclosed to any third party outside THE COMPANY, except where legally required.

6. Data collected by users of the services

In cases where the user includes files containing personal data on shared hosting servers, THE COMPANY shall not be liable for the user’s failure to comply with the GDPR.

7. Data retention in accordance with the LSSI

THE COMPANY informs that, as a provider of data hosting services and pursuant to the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains, for a maximum period of 12 months, the information necessary to identify the origin of the hosted data and the moment at which the provision of the service began. The retention of these data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public security, being made available to judges and/or courts or to the Ministry that may require them.

The communication of data to the State Security Forces and Corps shall be carried out pursuant to the provisions of the regulations on personal data protection.

8. Intellectual property rights

THE COMPANY owns all copyright, intellectual property, industrial property, know-how and any other rights related to the contents of the WEBSITE and the services offered therein, as well as the programs required for their implementation and the related information.

The reproduction, publication and/or non-strictly private use of all or part of the contents of the WEBSITE is not permitted without prior written consent.

9. Intellectual property of the software

The user must respect third-party software made available by THE COMPANY, even if it is free and/or publicly available.

THE COMPANY holds the necessary exploitation and intellectual property rights over the software.

The user does not acquire any right or licence, through the contracted service, over the software necessary for the provision of the service, nor over the technical service monitoring information, except for the rights and licences necessary for the fulfilment of the contracted services and only for the duration thereof.

For any action that exceeds the fulfilment of the contract, the user will require written authorisation from THE COMPANY. The user is prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by THE COMPANY, and shall assume any civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

10. Intellectual property of hosted content

The use of the services provided by
THE COMPANY in a manner contrary to intellectual property legislation is prohibited, and in particular:

Any use that is contrary to Spanish law or infringes the rights of third parties.

The publication or transmission of any content that, in the opinion of THE COMPANY, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.

Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.

The collection and/or use of personal data of other users without their express consent or in breach of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user is fully responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims and legal actions relating to intellectual property.

11. Third-party rights and protection of minors.

The user is responsible for complying with the laws and regulations in force and the rules relating to the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as the universal principles of Internet use.

The user shall indemnify THE COMPANY for any expenses arising from the attribution of any cause for which the user is responsible, including legal defence fees and costs, even in the event of a non-final court decision.

12. Protection of hosted information

THE COMPANY makes backup copies of the contents hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise,
it does not guarantee the full restoration of data deleted by users, since such data may have been deleted and/or modified during the time elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the restoration of contents kept in backup copies made by THE COMPANY when such loss is attributable to the user. In this case, a fee will be determined according to the complexity and volume of the recovery, always subject to prior acceptance by the user.

The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to THE COMPANY.

13. Commercial communications

In application of the LSSI, THE COMPANY will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorised by their recipients.

In the case of users with whom there is a prior contractual relationship, THE COMPANY is authorised to send commercial communications regarding products or services of THE COMPANY that are similar to those initially contracted by the client.

In any case, after proving their identity, the user may request that no further commercial information be sent to them through the Customer Service channels.